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Specialised Support
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Specialist Network Support Services
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When the source of a problem cannot be established,
Konica Minolta Professional Services technical solution specialists are called in.
They are network experts with qualifications in a wide range of operating platforms
and applications. In conjunction with support engineers and on-site IT people, they
can accurately establish the cause of the problem using various fault finding techniques
and cutting edge network analysing equipment.
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Management / Support Services
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To ensure businesses gain maximum return on their investments,
a full range of support services is available to suit their business needs. With
this comes the assurance that when problems arise, they will be resolved quickly
with minimum impact to the business. This keeps document solutions functioning efficiently
to ensure maximum productivity across the organisation. Konica Minolta Professional
Services can also provide full-time on-site engineers to manage any solution and
ensure that call-out times are eliminated. By providing skilled and qualified personnel
to our clients, we free up the client’s resources to focus on what they have been
employed to do.
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