KMSA (Konica Minolta South Africa) is wholly owned by the Bidvest Group and operates with a system of consultative business partnering. The head office of KMSA is based in Johannesburg and its nationwide distribution network is supported by 14 branches and 43 dealerships. KMSA is the principal business solutions provider of digital multifunctional devices, fax, laser printer and other office consumables and throughout South Africa, Namibia, Malawi, Botswana and Swaziland. KMSA is the major importer and distributor of the award-winning range of the Konica Minolta Bizhub. KMSA has propelled the office automation industry into the world of IT and E-mail with the introduction of digital technology. The Bizhub facilitates seamless business operations through flexible networking scanning which is suitable for the application of E-mail communication and simultaneous transmission of data to multiple addresses.

KMSA advises that the Bizhub radically alters the way people do business and significantly changes the customers' expectations of office equipment. In the Internet era, many companies send messages to customers via E-mail. By using the KMSA the E-mail solution of the Bizhub E-direct Mailing (EDM), clients can be sure that their E-mail will not be treated as a spam. The EDM direct mailing engine allows clients to update existing customers about the latest product and/or service of the company and track opened E-mail messages to evaluate the effectiveness and response rate of a marketing campaign. The Bestsourcing division of KMSA enables clients to apply the most recent print technology through the supply of MFP machines and the Bizhub E-mail solutions, and implement industry best practice standards. With the Bestsourcing solution Konica Minolta South Africa becomes the subject matter expert (SME) and assumes responsibility for the hardware as a Technological Partner, and this service will include onsite management, technical and software support. This division of KMSA implements the client's specific print policies and improved control which leads to increased productivity and a significant reduction in document creation and operating costs.

The Konica Minolta team comprises of IT professionals who specialize in combining proposed products and solutions with the client's existing infrastructure. Additionally, the team assists the client's sales force with proposals and implementation, Bizhub E-mail scanning and sending training, together with management and support of a wide range of software and hardware solutions. Scan to E-mail allows the user to send scanned paper documents as E-mail attachments and supports S/MIME encryption and digital signatures. Konica Minolta Professional Services is the division concentrated on technology solutions, services and education and sets the standard for office automation service delivery and solution provision. The biggest market leading edge differentiator between KMSA and its competitors has been the development of the Professional Services division. KMSA indicates that office automation is a vital ingredient of a successful organization and the application of the right E-mail equipment will free workers to focus on decision-making. The KMSA technology division, along with the Konica Minolta service engineers, ensures that customers receive superior after-sales support for their newly acquired E-mail Bizhub equipment.